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Critical bug of SD1000 - forum Ketron SD1000

Hi, I wanted initially to write on forums, but my message ended up as a review. Please help me with the problem, I paid 440 euro and find the device useless now.
My short review is here:

I have more remarks and would put them into the review, but would firstly explain this critical issue.

Seems like an old buggy product no more upgraded, and Ketron does not care.